Platform
Business Operating System
Typical timeline: 6-10 weeks
Get StartedYour website becomes your business platform.
The Platform package transforms your website into a complete business operating system. Connect your CRM, manage multiple locations, serve clients through their own portal, sell products, and leverage AI—all from one unified platform.
Why Platform?
You’re not looking for a brochure site—you need infrastructure. The Platform package is for businesses where the website isn’t just marketing, it’s how you operate:
- Sell online with a full e-commerce system
- Serve clients better with self-service portals
- Eliminate manual work with custom integrations
- Scale intelligently with AI-powered automation
E-commerce That Scales
Whether you’re selling physical products, digital downloads, or service packages, our e-commerce solution handles it:
- Product management with variants, inventory, and categories
- Flexible checkout supporting one-time and recurring purchases
- Square integration for unified payment processing
- Order management with notifications and fulfillment tracking
- Digital delivery with secure download links
Built on the same fast infrastructure as your main site—no slow, bloated platforms.
Client Portals That Impress
Stop fielding “what’s the status?” emails. Give clients their own dashboard where they can:
- View project progress and milestones
- Download deliverables and files
- Send messages (all tracked, nothing lost)
- View and pay invoices
- Access resources and documentation
It’s like having a virtual office for each client—and it makes you look incredibly professional.
Integrations That Connect Everything
Your tools should talk to each other. We build connections to:
- CRMs (HubSpot, Salesforce, Pipedrive) — sync leads automatically
- Accounting (QuickBooks, Xero, FreshBooks) — invoices flow seamlessly
- Email (Mailchimp, ConvertKit, ActiveCampaign) — list sync and automation
- Scheduling (Calendly, Cal.com, Acuity) — bookings in one place
- Custom APIs — if it has an API, we can probably connect it
Up to 3 integrations included; additional integrations quoted separately.
AI Features That Actually Help
AI isn’t a gimmick—it’s a force multiplier. We implement practical AI features:
- 24/7 chatbots that answer questions and qualify leads while you sleep
- Smart routing that sends inquiries to the right person
- Content assistance to help you write blog posts and updates
- Automated follow-ups that never forget to reach out
Powered by Claude and other leading AI models—reliable, not gimmicky.
Is Platform Right for You?
Platform is a significant investment, and it’s not for everyone. It’s right for you if:
- Your website is central to how you operate (not just marketing)
- You’re managing multiple clients or complex workflows
- You’re losing time to manual processes that could be automated
- You want a competitive advantage, not just parity
Not sure? Book a call and we’ll honestly assess whether Growth or Platform makes more sense for your situation.
The Long-Term View
Platform isn’t just a website—it’s infrastructure that grows with your business. Built on modern, maintainable technology that won’t need a complete rebuild in two years. Priority support means issues get handled fast.
Ready to build something serious? Let’s talk.
Is This Right For You?
The Platform package is perfect for:
- Complex needs or multi-location businesses
- Companies requiring custom CRM/scheduling integration
- Businesses selling physical or digital products
- Agencies and consultants managing multiple clients
- Anyone ready to invest in a competitive advantage
Problems We Solve
- Juggling multiple tools that don't talk to each other
- Managing multiple locations with inconsistent online presence
- Clients constantly asking for project updates
- Manual processes eating up time that should be billable
- Competitors offering better online experiences
What's Included
Features
- Everything in Growth
- Custom integrations (CRM, scheduling, etc.)
- Multi-location support
- Client portal (if needed)
- E-commerce (if needed)
- AI features (chatbot, automation)
- Priority support
Deliverables
- Full Growth package deliverables
- Up to 3 custom integrations
- Multi-location page structure
- Client portal system (if applicable)
- E-commerce store setup (if applicable)
- AI chatbot or automation
- 90 days priority support
- Quarterly check-ins (first year)
How It Works
Architecture Planning
Week 1-2We map your business processes, integrations needed, and design the system architecture. This phase is crucial for complex builds.
Core Platform
Week 2-4We build the foundation including all Growth features, establishing the base for your custom platform.
Custom Development
Week 4-8E-commerce, client portal, integrations, and AI features are built and tested. This is where your platform becomes unique.
Testing & Launch
Week 8-10Thorough testing with real scenarios, performance optimization, and staged rollout. We make sure everything works flawlessly.
Frequently Asked Questions
What integrations can you build?
We've connected sites to CRMs (HubSpot, Salesforce), accounting (QuickBooks, Xero), email platforms (Mailchimp, ConvertKit), scheduling tools, and more. If it has an API, we can likely integrate it.
How does multi-location support work?
Each location gets its own landing page with unique contact info, service area, and local SEO optimization. A centralized dashboard lets you manage all locations, or you can give each location manager access to just their section.
What is the client portal?
A secure area where your clients log in to view project status, download files, send messages, and pay invoices. Reduces email back-and-forth and makes you look more professional.
What e-commerce features are included?
Product catalog, shopping cart, checkout, inventory management, and order notifications. We can handle physical products, digital downloads, or service packages. Integrates with Square for payments and shipping.
What AI features do you offer?
AI chatbots that can answer customer questions 24/7, content generation assistants, smart form routing, and automated follow-ups. We use Claude and other leading AI models.
Is this overkill for my business?
Maybe! Platform is for businesses with complex needs or those where the website is central to operations. If you're not sure, book a call and we'll honestly tell you if Growth would serve you better.
Have an existing Growth site? We can upgrade it to Platform and preserve all your content and SEO.